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Terms & Conditions
 
 
Privacy policy
 
Due to the sensitive nature of even the smallest of our projects, we respect our clients'  and contacts' privacy.  We will not sell, trade nor otherwise share with anyone any email addresses, documents nor any other information. 
  
 
Terms
Fees are classified into three areas:  
  • Regular Hourly
  • Per-Project
  • Monthly Retainer


Billing for hourly projects are done in 15-minute increments, and will require a 50% advance deposit of the estimate.  The balance due is required before final project delivery.  Revisions or additions to original work is charged at the applicable rate agreed to (hourly or project-based).  Monthly retainers are due prior to any work being completed for that retained month.

Preferred method of payment via credit card, checks not accepted.  A late fee may be applicable to invoices over 30 days past due, and additional work will not be performed until payment is received.


Special offers may be changed or removed at our discretion. 

 

Original contract must be completed and signed by all parties, mailed back and be on file in our office prior to any work being performed.

 

 
Special Considerations:
 
Projects are completed and sent to you electronically, via email.
 
Pricing will vary according to the complexity of the project.

Hard-copies of projects on CD are available at an additional fee, plus shipping, provided all work is paid in full in advance. 

Printing orders are shipped directly to you and billed according to the cost of printing, in addition to work-time involved in the design of the project.

Additional expenses, such as telephone calls, printing, fax charges, messengers, and/or any travel incurred in connection with the project will be billed to you in itemized statements.

Per-project rates are based on one to three projects requested. Additional work will be billed at the regular hourly or retainer rate, whichever is agreed upon before-hand

A late fee of an additional 10% of the cost of the total work performed may be applicable to invoices over 30 days past due. Additional work will not be performed and any materials to be shipped will be placed on hold until payment is received in full.